You’re not too emotional. You’re under-informed

You’re not too emotional. You’re under-informed

You’re Not Too Emotional. You’re Under-Informed.What High-Performing Leaders Know About Emotions A few years ago, I interviewed a school principal named Elena. She had been promoted quickly—recognized for her sharp thinking and calm under pressure. But during one particularly volatile year, things shifted. She found herself snapping at colleagues. Avoiding difficult conversations. Over-apologizing in staff…

The Reactivity Trap: Why Even Effective Leaders Snap—and How to Stop It

The Reactivity Trap: Why Even Effective Leaders Snap—and How to Stop It

Emotional reactivity is one of the greatest saboteurs of leadership. It can erupt like a brushfire—sudden, hot, and damaging. And for those of us who lead teams, it can undermine trust, stifle collaboration, and leave us emotionally drained. But we don’t have to lead this way—even in the heat of emotional intensity. That’s where Marshall…